How to connect to your Insurgency: Sandstorm server

This article covers joining your PlayNHost Insurgency: Sandstorm server and what to give your players.

1. Find your server address

1. Log in to the Client Area at https://playnhost.com/billing and open your Sandstorm service.
2. Note the IP / Hostname and the ports. Sandstorm uses one port for the game and a second for the query that feeds the browser.

2. Start the server

1. Open the server in the Game Panel at https://panel.playnhost.com and click Start.
2. Watch the Console until the first scenario has loaded. A modded server downloads its mods before that happens.

3. Join from the community browser

1. Launch Insurgency: Sandstorm.
2. Open the community server browser.
3. Search for your server name and clear the filters for full and password protected servers.
4. Select it and join.

4. Join directly

1. Open the console in game.
2. Type open 123.45.67.89:27102, using your own IP and the game port from your panel.
3. If the server has a password, add it as open ip:port?Password=yourpassword.

This uses the game port, not the query port. Mixing them up is the usual reason a direct join fails.

5. What to give your players

• The server name for the browser.
• The open line with the game port.
• The password, if you set one.
• A note that a modded server sends its mods on join, so the first connection takes longer.

Open a ticket from Support in the Client Area with your IP, ports and the exact error if players cannot connect.