HumanitZ server settings are not applying or the world reset

These four cover nearly every HumanitZ ticket.

1. Settings revert after a restart

• The server writes GameServerSettings.ini when it shuts down, so anything you type while it is running is thrown away.
• Stop the server, wait for it to report offline, then edit and save.
• The in game settings menu does not apply to a dedicated server. Only the file counts.

2. The server will not start or is not listed

• Remove the word Official from your server name. HumanitZ treats that name specially and the server may refuse to start or list.
• Read the first lines of the Console after a start attempt. A broken settings file is reported there.
• If the file is damaged, restore it from a backup or delete your changes and let the server write a fresh one, then reapply the changes one at a time.

3. The world reset

• The save is written on a clean shutdown. Use Stop rather than Kill, and give it time to finish.
• Download a copy of the save folder from the Files tab before any large change.
• If the server was updated and the save is from an older build, the world may not load. The console reports it during boot.

4. Players cannot join

• Check MaxPlayers in the settings file.
• Confirm the password has no stray space.
• Make sure everyone is on the same game version and restart the server after a game update.
• Give players the direct connect route with IP:Port rather than relying on the browser.

5. The server is slow or restarts on its own

If the console shows the process being killed rather than a game error, the server ran out of memory. Lower the player limit or move to a larger plan. A scheduled nightly restart, set up in the Schedules section of the panel, keeps a long running server healthy.

Open a ticket from Support in the Client Area with the last 50 lines of console output if none of this fits.