Last Oasis server will not register or players cannot find the realm

Last Oasis servers depend on the official backend, so almost every problem shows up as a registration failure in the console.

1. Read the console first

1. Open the Console tab in the Game Panel and restart the server.
2. Watch the boot. The server reports whether it registered with the backend and, if not, why.
3. The message names the key or value that was refused, which is usually enough to fix it in one go.

2. Key problems

• The customer key is the same for every server in your realm. A wrong one means the server has no realm to join.
• The provider key is per host. It is fine for it to be reused inside one realm.
• Copy both from the MyRealm site rather than retyping. They are long and easy to get wrong.
• Both are set on the Startup page of your server, which you reach by adding /startup to the end of its panel address, and they are read at launch only.

3. Duplicate identifier

Every server in a realm needs its own identifier. Two servers sharing one stops the second registering, and the console says so. Change one of them and restart.

4. The realm is not visible

• Check the realm settings on the MyRealm site. A realm can be hidden or password protected.
• Give it a few minutes after the server registers before expecting it in the list.
• Confirm the realm has at least one registered tile. An empty realm is not somewhere players can go.

5. The server starts and stops again

• A failed registration can end the process. Fix the key or identifier first.
• If the console shows the process being killed rather than a game error, it ran out of memory. Lower the slot count or move to a larger plan.
• Restart the server after a game update so it matches the clients.

Open a ticket from Support in the Client Area with the console output from a fresh start and your realm name if none of this fits.