NEW 📢 20% OFF for your first invoice with coupon code PNH25

FAQ

Got questions? Find clear answers to the most common topics about server setup, billing, mods, and more all in one place.

GENERAL icon

GENERAL

All general questions are listed here.

How long does setup take?
Our setup process runs automatically, and your server is live within 2–5 minutes of checkout.
Can I change player slots?
Yes—just log into the panel, click “Settings”, and drag the slider to any slot count you like.
How long does setup take?
Our setup process runs automatically, and your server is live within 2–5 minutes of checkout.
Can I change player slots?
Yes—just log into the panel, click “Settings”, and drag the slider to any slot count you like.
PAYMENT icon

PAYMENT

All payment-related questions are listed here.

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, and PayPal.
What happens if I don't pay on time?
You get a 24-hour grace period, then your server is automatically suspended.
HARDWARE icon

HARDWARE

All hardware-related questions are listed here.

What are the specs on your servers?
We run AMD Ryzen 9 5950X CPUs, 128 GB DDR4-3200, and NVMe 1 TB SSDs.
Where are the servers located?
We have data centers in North America, Europe, and Asia.

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Get started today, and we’ll take 20% off your first month’s invoice with our New Year promotion!
Use code PNH25 at checkout.